iam8bit Reviews
Based on 3 customer reviews from our shopper community, iam8bit's overall rating is 3.0 out of 5 stars and 67% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
3 Reviews
Overall Rating
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
Good Value
0.0
Price & Quality
0.0
Shipping & Delivery
0.0
Customer Service
0.0
Return Policy
0.0
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All Reviews (3)
LeroyBailey
January 12, 2023
"questionable with abysmal customer support"
Tried to order the Disco Elysium CE. Shipping and taxes are outrageously high, which is not necessarily their fault, but then they also state that they send the package without tracking and if gets lost or damaged, you're not eligible for any kind of reimbursement. You can choose to pay 7$ extra for tracking and insurance, but that not being baseline for international shipping is extremely customer-unfriendly. Especially regarding the overpriced items they are selling.
Tried to order it, got the order confirmation. Immediately after I got an email that the order was cancelled. Reached out to their customer support, they reply the cancellation is from their automated system because of multiple payment attempts or use of VPN. Fair enough. But now I still have the 380$ marked as "reserved" on my credit card statement, despite the order being cancelled.
Customer support is ignoring my inquiries, tried to cancel the order via Amazon Pay which I used for the transaction. Got an email from Amazon saying they could not reach the vendor under the email listed on Amazon.
Extremely sketchy and customer unfriendly, if you need anything from customer support you're straight out of luck.
Wish I had seen the reviews for the store earlier. Avoid at all costs.
Tried to order it, got the order confirmation. Immediately after I got an email that the order was cancelled. Reached out to their customer support, they reply the cancellation is from their automated system because of multiple payment attempts or use of VPN. Fair enough. But now I still have the 380$ marked as "reserved" on my credit card statement, despite the order being cancelled.
Customer support is ignoring my inquiries, tried to cancel the order via Amazon Pay which I used for the transaction. Got an email from Amazon saying they could not reach the vendor under the email listed on Amazon.
Extremely sketchy and customer unfriendly, if you need anything from customer support you're straight out of luck.
Wish I had seen the reviews for the store earlier. Avoid at all costs.
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